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Water – Utilities


CONTACTING SERVICES

The City Hall hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, open during lunch!  The phone number is (325) 365-3511

Customers are able to get assistance before and after hours by calling the Police Department Dispatch Number (325) 365-3591. They will contact the on call personnel.

Utility Services


DEPOSIT REQUIREMENTS

The City of Ballinger requires deposits for the following services:

Water & Garbage & Services – Residential: $200.00   Commercial: $325.00

REFUSE DEPOSIT  $75.00  $50.00 EACH UNIT
OVERFLOWING DEBRIS  $200.00  $75.00 EACH EVENT
CONSTRUCTION DEBRIS IN BIN  $500.00  $250.00 EACH EVENT
BLOCKING ACCESS TO DEBRIS BIN IN NORMAL PLACEMENT AREAS  $75.00  $75.00 EACH EVENT
INTRODUCTION OF INCINDIARY MEDIA TO BIN CAUSING FIRE  $75.00  $75.00 EACH EVENT
UNPERMITTED RELOCATION OF BIN  $50.00  $50.00 EACH EVENT
UNPAID WASTE DISPOSAL TO BIN OR SYSTEM (USING BIN WITHOUT ACCOUNT)  $25.00  $25.00 EACH PIECE

Total Residential Deposit:                       $200.00

Total Commercial Deposit:                     $325.00

Exception:  Some accounts require a deposit based on a one month usage and billing amount.  Some commercial deposits may be required for multiple collection units.

*  Deposit is due in full at time of request for services

*  If customer has more than one service connection, a deposit is required for each service connection.

REFUNDS OF DEPOSIT

Refunds of deposits shall be made upon the termination of service only after payment of all indebtedness. Application of the deposit may be made in partial or total settlement of accounts when service is disconnected for nonpayment of the bill.


TREATED WATER RATES 

Inside the City Limits 

$40.00 Base – Zero to three thousand (3000) gallons

$7.80 additional per 1000 gallons over 3000

Outside the City Limits

$60.00 Base – Zero to three thousand (3000) gallons

$7.80 additional per 1000 gallons over 3000

These are the current rates, subject to change by City Council.

RAW WATER RATES 

$30.00 Base – First thousand (1000) gallons

$3.15 Additional per 1000 gallons after 1000

$15.00 Manual Reading Fee

TANK WATER RATES 

$15.00 per 1000 gallons (located at our local Firestation)


BILLING AND DUE DATES

Meters are read around the 16th of each month.  The period of service is noted your bill, along with the usage.

All bills are due the 10th of the month; however, if the 10th falls on a weekend or legal holiday, by close of business the following day.

PENALTIES

A penalty will be added on the 11th, when not paid by closing of business the 10th.

Water service will be disconnected (cutoff) if payment is not received by close of business the 25th of the month.

Utility deposit will be exhausted for NSF, returned instruments, or non-payment.  To reconnect a deposit will need to be re-established at the current deposit rate before reconnected.

DISCONNECTION FOR NONPAYMENT

In the event bills for services are not paid by close of business the 25th of the month (or the first business day following should the 25th fall on the weekend or a legal holiday), service will be disconnected (cutoff).

Description of Fee

UTILITIES – RECONNECT /  DISCONNECT FOR NON PAYMENT (VALVE TURN)

Commercial

$125.00

Residential

$65.00

PER:

EACH EVENT

UTILITIES – REQUESTED DISCONNECT / RECONNECT (PER EVENT) ($125 SAME DAY)  $65.00  $30.00 EACH EVENT
UTILITIES – CUTOFF AND LOCKOUT METER FOR TAMPERING  $500.00  $375.00 EACH EVENT
UTILITIES – UNLOCK PADLOCK [IN ADDITION TO RECONNECT FOR TAMPERING]  $50.00  $25.00 EACH EVENT
UTILITIES – PULL METER FOR TAMPERING AFTER LOCKOUT  $1,000.00  $750.00 EACH EVENT
UTILITIES – REINSTALL METER AFTER PULL  $317.50  $285.00 EACH EVENT

Visitors to our City Park and City Pool say they are among the nicest and prettiest in Texas. Visitors year round have access to overnight camp sites. Camper hookups are available for $15.00 per night. These are available in two areas of the park. The City Pool is open during the summer months, staffed by certified lifeguards. There is an area for toddlers, fenced off from the main pool. The main pool has two diving boards on the deep end.  CAMPING PERMITS MUST BE APPLIED FOR BETWEEN 8:00 TO 4:00pm, Monday-Friday DURING BUSINESS OPERATING DAYS!


SEE FEE SCHEDULE FOR OTHER OR ADDITIONAL FEES


Request for Confidentiality

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City of Ballinger

City Hall: 325-365-3511, Chamber of Commerce: 325-365-2333
Monday - Friday
8:00 AM - 5:00 PM
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